Need Help? Check Our FAQs
What products do you offer?
We offer a wide range of Mulberry silk products, including eye masks, silk scarves, headbands, pillowcases, hair accessories, caps, bags, pouches, and glasses cases.
How do I place an order?
You can place an order by adding your desired items to your cart and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 5-7 business days.
How do I care for my Mulberry silk products?
How can I contact customer service?
You can reach our customer service team via email at [your email address] or by filling out the contact form on our website. We are here to assist you with any questions or concerns.
What is your return policy?
We accept returns within 30 days of purchase. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.